Verizon released a statement this evening saying that although there has been “hiccups” recently, they have seen 99% availability for its 4G LTE network for the year and the recent problems that have popped up have been unrelated to one another.
“Each incident has been different from a technical standpoint,” the company said. “Our engineers have successfully diagnosed those past triggering events, and they have not re-occurred. We also work diligently to rectify technical problems in the Network before they affect any customers.”
Verizon is still working on some key changes in the network in order to prevent these outages from happening in the future.
“Among the numerous measures we have taken or will take are: geographic segmentation, which enables us to isolate, contain and rectify network performance issues, and maintain service to the majority of customers when an issue does develop.”
Verizon also said that it’s rolling out “software fixes” that will boost performance and improve reliability.
“Being a pioneer comes with growing pains,” Verizon said. “The recent issues that affected our customers’ 4GLTE service were unforeseen despite careful, diligent planning, deployment and ongoing upgrade programs.”